Careers

Are you passionate about being a champion for companion animals? Do you embrace optimism and compassion, meeting everyone with an open mind, kindness and respect? Want to join a growing team dedicated to bringing people and companion animals together for a lifetime of love? Become a part of the Delaware SPCA family! We are looking for animal lovers who want to make a lasting difference for needy pets in our area. The Delaware SPCA located in Newark, DE (Stanton), is a private, nonprofit organization that is Delaware’s oldest animal welfare agency, founded in 1873.

Kennel Attendant

The Kennel Attendant is responsible for the overall care of the animals within our shelter by providing food, water, and a clean environment. The role requires physically strenuous custodial activities and routine maintenance duties, including; cleaning kennels and cages; providing food and water for the animals; animal handling; and maintaining a safe and secure environment for the animals. The Kennel Attendant also provides customer service to guests seeking to adopt animals and oversees meet-and-greets and provides animal socialization. Candidates must be able to work independently, follow protocol, be comfortable working with animals, and have reliable transportation. This job requires weekend and holiday availability. Stamina is a must due to prolonged hours of walking and/or standing, scrubbing, and holding and/or lifting animals. Ability to lift 50 lbs. Previous professional animal care experience a plus. Starts at $9.25/hourly.

Qualified applicants should send resume and cover letter to resumes@delspca.org.

Feline Care Attendant/Adoption Counselor

The Feline Care Attendant/Adoption Counselor will have responsibility for the health, wellbeing, and general care of the cats living in our shelter. Working with the Animal Care Manager, this position oversees feline care, handling, housing, and day-to-day animal care-related operations of the Cattery. Provides guidance regarding general care issues while upholding and promoting Delaware SPCA’s standard of animal care. The Feline Care Attendant/Adoption Counselor is the primary adoption counselor for cats and this is a public-facing role. This is a hands-on job with significant time spent working directly with and caring for cats. This job requires weekend and holiday availability. Stamina is a must due to prolonged hours of walking and/or standing, scrubbing, and holding and/or lifting animals. Ability to lift 50 lbs. Previous professional animal care experience a plus. Starts at $9.25/hourly.

Qualified applicants should send resume and cover letter to resumes@delspca.org.

Customer Service Representative

The Customer Service Representative is responsible for providing high-quality customer service in person and on the phone. As the first person our guests meet when they call or walk in the door, this position requires professionalism, a positive attitude, and enthusiasm for working with the general public. The ideal candidate is a team player who thrives in a fast-paced environment. The Customer Service Representative interfaces with the public during animal intake and adoptions, and therefore must be able to maintain a calm environment for people and animals, deescalating and diffusing tense or emotional situations. This job requires weekend and holiday availability. Starts at $9.25/hourly.

Qualified applicants should send resume and cover letter to resumes@delspca.org.

Operations Director

The Director of Operations oversees all operations and operational staff including animal intake, adoption and rescue, foster programs, population management, community cat programs. Works with the Executive Director to establish goals, guidelines, staffing levels, protocols, and best practices for operational areas. Oversees and coordinates all activities and medical care within the kennel/cattery. Ensures high quality animal care and works to minimize length of stay. Works with Customer Service staff to facilitate adoptions and scheduling of Wellness and Spay/Neuter services. Communicates effectively with staff and/or clients who have questions/concerns. Ensures accuracy of shelter records and statistics. Keeps Executive Director informed of issues with animals, personnel, or the public. Administrative duties include developing/implementing protocols, scheduling, and staff evaluations.

Must be a resourceful self-starter who can develop viable solutions to solve problems. Punctuality, attention to detail, and the ability to handle stressful situations in a fast paced environment are required. Must be able to lift 50 pounds, stand for extended periods and withstand exposure to noise, wet/humid conditions, unpleasant odors, cat and dog dander. May be subject to scratches and bites. Weekend/holiday work may be required.

Duties and Responsibilities

1. Maintain a mission driven focus, look for ways to assist animals in need and to facilitate the long-term goal of reducing animal overpopulation.

2. Establish staff work schedules to ensure accomplishment of essential and emergency tasks, issues instructions to staff, monitors work results, and provides mentoring/training of staff.

3. Sets standards for and monitors performance of animal care and customer service staff, to ensure humane philosophy is projected to the public and implemented in animal care. Works with staff to create and maintain a positive work environment.

4. Review shelter protocols and procedures with veterinary staff and Executive Director to ensure compliance with laws, high standards of animal care, and efficient use of resources.

5. Generate monthly reports and track performance over time of key performance indicators including animal intake, adoption, euthanasia, length of stay, and spay/neuter.

6. As a member of the organization’s leadership team, participate in budget and policy development; ensuring the business is focused on quality care, efficiency, increased productivity, and cost savings/reductions.

7. Participate in and encourage professional development so that the staff learn best animal welfare practices, including developing program metrics, outcome tracking and creative problem-solving.

Qualifications

1. High school diploma required, Bachelor’s degree highly preferred

2. Excellent written and verbal skills

3. Strong interpersonal skills

4. Experience with Microsoft Office software; must be proficient in Word, Excel, and Outlook

5. Excellent organizational, personnel management, and problem-solving skills required

6. Must possess a valid driver’s license and pass a drug screening and background check

7. Must possess a basic understanding of dogs, cats and animal behavior, as well as “herd” management.

8. Management experience of 3-5 years strongly preferred 9. Animal Shelter experience and experience managing multiple locations highly preferred.

Qualified applicants should send resume and cover letter to resumes@delspca.org.

Maintenance Worker

Delaware SPCA is looking for a part-time maintenance person to work 15-20 hours per week. Work schedule is flexible. General Responsibilities include:

Minor carpentry such as door/window trim replacement

Wall repair and painting

Minor plumbing such as drain cleaning, faucet repair/replacement

Landscaping such as removing branches, weeding, mowing, picking up trash

Maintenance tasks such as gutter cleaning, replacing light bulbs, kennel repairs

Obtain quotes from appropriate contractors for bigger jobs

Other duties as assigned

Must be able to lift 50 pounds

Use of appropriate maintenance tools

Valid driver’s license

Basic plumbing, landscaping, electrical skills

Comfortable working around animals

Qualified applicants should send resume and cover letter to resumes@delspca.org.


Delaware SPCA is committed to making a safe, efficient, and productive work environment for all employees. Therefore, we require all applicants to undergo drug screening and a background check upon offer of employment.